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How to Make Sense of Any Mess: Information Architecture for Everybody, by Abby Covert
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Everything is getting more complex. It is easy to be overwhelmed by the amount of information we encounter each day. Whether at work, at school, or in our personal endeavors, there’s a deepening (and inescapable) need for people to work with and understand information. Information architecture is the way that we arrange the parts of something to make it understandable as a whole. When we make things for others to use, the architecture of information that we choose greatly affects our ability to deliver our intended message to our users. We all face messes made of information and people. I define the word “mess” the same way that most dictionaries do: “A situation where the interactions between people and information are confusing or full of difficulties.” — Who doesn’t bump up against messes made of information and people every day? This book provides a seven step process for making sense of any mess. Each chapter contains a set of lessons as well as workbook exercises architected to help you to work through your own mess.
- Sales Rank: #45154 in Books
- Published on: 2014-11-04
- Original language: English
- Number of items: 1
- Dimensions: 8.00" h x .40" w x 5.25" l, .50 pounds
- Binding: Paperback
- 174 pages
From the Author
Who is the book for?
I wrote this book for anyone making anything. And vague as I admit that to be, I believe it to be most useful framed that way.�
Because in my opinion, the same advice could be given to someone organizing a bake sale as someone organizing a global cross-channel campaign. I also think the same high-level process and consideration set could apply to a student making their first website as a major corporation redesigning their digital ecosystem.
We have spent the last thousand years inventing ever-stronger ways to transport messages from one point to another. But along the way, we haven't spent as much time considering how our messages will be interpreted and how that might impact the way people understand and use the information that our messages contain.�
We spend most of the time talking about the practical and predictable parts of our world. The steps we will take, the deliverables we will produce, the thing we are making, even the value we will be creating by doing so, the organization of teams and projects to get us there -- but we spend much less time (if any at all) talking about the perceived meaning of choices we make, the impact language has on our communication's effectiveness, or playing with structures that would best serve our intent before we start to layer on the details of design and execution. I wanted to write a book that taught those lessons.
About the Author
Abby Covert specializes in delivering a highly collaborative information architecture process and teaching those that she works with along the way. Abby speaks and writes under the pseudonym Abby the IA, focusing on sharing information architecture content with those working within the design and technology communities. She teaches information architecture at The School of Visual Arts, Parsons: the New School and General Assembly NYC. Abby prides herself on being an active organizer and mentor within the IA community. She currently serves as the president of the Information Architecture Institute and as an advisor for the Information Architecture Summit. She holds credit for inventing World Information Architecture Day, a free annual conference held simultaneously in dozens of locations across the globe. Now in its fourth year, World IA Day has been held in 50+ cites. Thirty eight more locations have been added for 2015. After ten years of practicing information architecture for clients and writing about it on the web, Abby saw that too few people knew how to practice it for themselves. She decided that the best way to help would be to teach this important practice. And, after two years of teaching without a textbook, Abby told her students that she intended to write the book that was missing: a book about information architecture for everybody. This is that book. In developing this book, Abby wrote more than 75,000 words, clarified the contextual meaning of more than 100 terms, and tested three distinctively different prototypes with readers.
Most helpful customer reviews
22 of 24 people found the following review helpful.
Information Architecture Literacy
By Michael Adcock
If I had to sum it up in one sentence, I'd say this book teaches "information architecture literacy". I'm not even sure the idea of such a thing existed before, but you only have to read this book to realize how it's critically needed... by everyone.
The ALA defines information literacy as the ability to "recognize when information is needed and have the ability to locate, evaluate, and use effectively the needed information". Obviously, these skills are still needed today, and not just by librarians and information professionals. But "use" in the old context seemed simpler: finding and applying the information directly. Now we're inhabiting places made of information, struggling with and trying to understand, create, and share complex messes of information. None of this is easy, it's disorienting and confusing, and many of us lack a good approach to figure this stuff out. That's where information architecture comes in. And Abby's book does an excellent job of explaining the core concepts in a way that is accessible and useful for anyone.
This isn't a textbook, or some "thought leader's" magical process. You won't learn how to build a website or an app. It's a frank and interesting look at how to begin to figure stuff out. (Where "stuff" is the complex interaction of people, information, and technology.)
18 of 19 people found the following review helpful.
Finally, a true IA primer
By Dylan E Wilbanks
There is nothing wrong with Lou Rosenfeld's or Christina Wodtke's pre-eminent books on information architecture. But they are thick, dense reads you just can't hand to someone asking you, "So what IS information architecture anyway?" But now comes Abby Covert's short book that explains, plainly, why IA is important in unadorned text. I think we may look on this book in coming years the way we look on Don't Make Me Think: A book that can explain to the layperson why we in the UX/IA world do what we do. It's short, plain, clear, and smart.
21 of 23 people found the following review helpful.
this book is a fantastic introduction on how 'Information Architecture' as a practice is ...
By Josephw
For people who have never heard about, or been taught techniques to help them organise information, this book is a fantastic introduction on how 'Information Architecture' as a practice is actually very relevant to all of us in our lives at home as well as at work. Less technical, more philosophical. Less theoretical, more practical this book is easy to consume and full of great gems of advice and practical help in the forms of workshops that can be applied simply with clients, stakeholders and colleagues.
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